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Last updated August 9, 2026

We'd love to hear from you — whether you have a question about your membership, spotted something that needs fixing, or just have feedback on the site.

Email: [email protected]
Company: Dax Education LLC
Location: St. Johns, Florida

Membership & billing questions

For questions about your membership, access, or a refund request, email us at [email protected] and include the email address you used at checkout so we can find your account quickly. See our Refund Policy for details on our 7-day money-back guarantee.

A note on what we can help with

We're happy to help with questions about our educational content and your membership. However, because we are not a lender or broker, we cannot give personalized loan advice, quote you a rate, tell you whether you'll be approved, or take a loan application. For those questions, please speak with a licensed mortgage professional.

Response time

We aim to respond to email within two business days. Thanks for your patience.

Disclaimer: LoanApproval101 is an educational website only. We are not a mortgage lender, broker, or loan originator. We do not offer, arrange, negotiate, or make loans; we do not take applications; and we cannot approve or deny anyone for credit. Nothing on this site is financial, legal, tax, or investment advice, and nothing on this site is a commitment to lend or a guarantee of loan approval. Loan approval decisions are made solely by lenders based on their own criteria. Program guidelines, rates, fees, and loan limits change frequently and vary by lender — individual lenders and credit unions may offer terms outside the guidelines described here. Information is provided “as is” without warranty of accuracy or completeness. Always consult a licensed mortgage professional (you can verify licenses at nmlsconsumeraccess.org) before making financial decisions.